My spouse and i experienced a flight leaving Richmond Virginia which has a final location of Seattle Washington. We have been aware of flying and experienced flown other airlines earlier that week likely to and from a number of Locations. We experienced all our facts and went to utilize the American Airways kiosk to print our boarding passes. The kiosk didnt ask if those who are flying are military staff so we started off over and waited in line to talk to a representative on the counter. At the time we were up with the counter we informed a Woman behind the counter that my spouse is while in the military and we had two bags to check in. Thats after we had been informed that our baggage wherever in excess of bodyweight and It could be 250$ extra. We asked for for that Girl to point out us in which the package deal pricing is prepared. She was not able to deliver that information and went on to inform us we could appear it up ourselves. My husband who's enlisted within the U.S. Coastline Guard has never experienced to pay for excess or any total for baggage, on orders or own. My husband gave her the 250$ and that's when the representative we had been Talking with before long became really rude and threatened to terminate our whole flight.
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Times have modified and its very sad. BTW – Our flight to Madrid was with Iberia plus the knowledge was the complete opposite! The plane was brilliant, cleanse and modern along with the foodstuff decisions were appetizing as well as the attendants ended up aware of food items components. Certainly it can be carried out ideal!
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Definitely the worst flying experience I've at any time had on the domestic flight! Late stry for no obvious cause and took 40 mins to acquire to terminal. Then Yet another 40 to acquire bags. Awful.
I obtained the underneath response from American Airways after I refused their give of a $25.00 vacation voucher for horrendous service. My opinions have been posted on This website Nonetheless they had been eliminated. Their insufficient service cost me time and cash, which I cannot get back again and so they think $25.
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the AA man or woman on the AA terminal to generally be incredibly snide, when in reality I'd done almost everything in my Command to acquire for the aircraft within a well timed manner.
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I cannot obtain the grievance part in the American Airlines Site to work. So this is the only put i can discover to post my details right before mailing it Homepage for the cooperate Business office.
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